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Our Values

The VPS DNA means we will 

  • Take care of our customers and colleagues
  • Be demanding. Don't walk by 
  • Be trustworthy. Be honest
  • Take ownership and be accountable
  • Be a team player. Help each other. Collaborate. Don't be political
  • Know your subject. Use data
  • Work hard and deliver on your commitments 
  • Listen to the views of others, express your point of view and speak up
  • Do the right thing, which is not always the easy thing
  • Be a leader, not just a manager

What our customers see

  • We take care of customers, colleagues and the public
  • We set ourselves high standards
  • We are experts in what we do 
  • We are team players
  • We take ownership 
  • You can trust us
  • We work hard and we deliver
  • We do the right thing, which is not always the easy thing
  • We listen and engage to improve our products and services

What this means to you

  • A safe working environment
  • A good place to work
  • Clarity.  You'll know what we need you to do and why it matters
  • Trust and support
  • The right training and equipment to do your job
  • Constructive feedback, so you'll know how you're doing
  • When you do a great job we'll recognise it and say thank you
  • Good two way communication. We want to hear your point of view
  • A positive environment where people get on